Contact
For help with your account or technical support, please contact eternal@uscreen.support and we will try our best to respond within 24 business hours, from Monday to Friday, 8am - 4pm Eastern Time. You can also refer to our Frequently Asked Questions below.
For questions or support with shop or event ticket purchases - please contact shop@eternal.tv
For hidden-gem suggestions or business related questions you can contact hello@eternal.tv however we are a tiny team and not able to respond to all messages. Thank you for your understanding and support :-)
Frequently Asked Questions
How do I adjust or cancel my membership?
After logging in, click your profile picture in the top right corner and go to "Purchases & Payments." In your Membership section click "Manage"
How do I watch? Are there Mobile & TV Apps?
TV: Using our apps on Roku, Fire TV, Apple TV, Android TV or Samsung TV
Mobile: Using our iOS or Android App, or Browser
Tablet: iOS app or Browser
Computer: Using Eternal.tv on your Browser
Is Eternal Family available worldwide?
Currently our catalogue is available in North America.
What is Eternal Family?
Eternal Family is a "hidden-gem" video streaming service presenting rare, obscure lost media and surreal entertainment.
How much is a membership?
$9.99 USD per month, $27.99 per quarter or $99.99 per year. We also offer a sliding-scale pricing option if needed - simply email eternal@uscreen.support
MONTHLY
$9.99
Enjoy full access to our curated library of videos.
Join Now