Contact
For technical issues or account support, you can contact eternal@uscreen.support
Support responses are handled by our platform provider and typically arrive within 24 business hours, Monday–Friday, 8am–4pm Eastern Time.
For general questions you can reach the Eternal Family at family@eternal.tv
We are a tiny team and can't respond to everything, but we appreciate your support :)
Frequently Asked Questions
How do I adjust or cancel my membership?
After logging in, click your profile picture in the top right corner and go to "Purchases & Payments." In your Membership section click "Manage"
How do I watch? Are there Mobile & TV Apps?
TV: Using our apps on Roku, Fire TV, Apple TV, Android TV or Samsung TV
Mobile: Using our iOS or Android App, or Browser
Tablet: iOS app or Browser
Computer: Using Eternal.tv on your Browser
Is Eternal Family available worldwide?
Currently our catalogue is available in North America due to licensing restrictions. We hope to expand in the future as we grow.
What is Eternal Family?
Eternal Family is a "hidden-gem" video streaming service presenting rare, obscure lost media and surreal entertainment.
How much is a membership?
$9.99 USD per month, $27.99 per quarter or $99.99 per year. We also offer a sliding-scale pricing option if needed - simply email family@eternal.tv
MONTHLY
$9.99
Enjoy full access to our curated library of videos.
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