Contact

For help with your account or technical support, please contact eternal@uscreen.support and we will try our best to respond within 24 business hours, from Monday to Friday, 8am - 4pm Eastern Time. You can also refer to our Frequently Asked Questions below.

For questions or support with shop or event ticket purchases - please contact shop@eternal.tv

For hidden-gem suggestions or business related questions you can contact hello@eternal.tv  however we are a tiny team and not able to respond to all messages. Thank you for your  understanding and support :-)

Frequently Asked Questions

How do I adjust or cancel my membership?

After logging in, click your profile picture in the top right corner and go to "Purchases & Payments." In your Membership section click "Manage"

How do I watch? Are there Mobile & TV Apps?

TV: Using our apps on Roku, Fire TV, Apple TV, Android TV or Samsung TV

Mobile: Using our iOS or Android App, or Browser

Tablet: iOS app or Browser

Computer: Using Eternal.tv on your Browser

Is Eternal Family available worldwide?

Currently our catalogue is available in North America.

What is Eternal Family?

Eternal Family is a "hidden-gem" video streaming service presenting rare, obscure lost media and surreal entertainment.

How much is a membership?

$9.99 USD per month, $27.99 per quarter or $99.99 per year. We also offer a sliding-scale pricing option if needed - simply email eternal@uscreen.support

MONTHLY

$9.99

Enjoy full access to our curated library of videos.

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